Common queries answered
Frequently asked Questions
Our standard delivery time for orders within the UK is 3-5 working days. For faster service, we also offer expedited delivery within 1-2 days.
We all change our mind sometimes. If you would like to return your Sock Snob order for any reason, we are delighted to offer our customers a 30-day refund policy on all items; provided they are unworn and with their original packaging.
To return items, you simply have to send your items back to us to the address below, including your packing slip/order number.
Returns Address:
Sock Snob
Unit 19c Meridian North
Meridian Business Park
Leicester
LE191WR
Alternatively, if you are in the UK please use the link below to create a free Evri returns label.
Evri Returns
Orders are usually picked and packed within an hour of being received. The only delays on this come on weekends, bank holidays or if an order is placed after 12pm (INTL) or after 3pm (UK), in which case the order would have to be shipped on the following day.
If you need to change your delivery address you are welcome to contact us via support@socksnob.co.uk and we will be happy to make any amendments needed, providing the order hasn’t already been shipped.
Once your order has been dispatched, you will receive an email containing your tracking details. Use this information to monitor the progress of your delivery in real-time.
We ship worldwide but cannot ship to: Russia, Ukraine, China
Still need help?
Get in touch with us
If you have any queries in regards to your purchase please feel free to get in contact with us, we promise we will do our best to resolve your problems & answer your questions.
You can email support@socksnob.co.uk or call us directly on 01455 557 505
If you have a business enquiry please contact connor@socksnob.co.uk.
In both instances we will make sure to get back to you as soon as possible.